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Online Surveys

Travel Promo is a leading provider of online market research. Travel Promo offers a variety of research methods such as web-based surveys and e-mail surveys.

Our proven web-based survey technology and research expertise is why leading companies trust Travel Promo to conduct their market research projects. Travel Promo provides seamless survey implementation and accurate insight into the attitudes, opinions and expectations of customers and web site visitors.

Services offered include:

  • Brand research (equipment, clothing, footwear)
  • Campaign tracking and reporting
  • Email surveys
  • Web based surveys

E-mail surveys are an effective and inexpensive method to obtain the attitudes and opinions of a wide variety of respondents. Travel Promo has extensive experience in this methodology and our staff has conducted large-scale e-mail surveys for many leading companies.

The survey E-mail process

For most studies, we send out an e-mail invitation to respondents that contain an automatic 'embedded' link to a Web-based survey. Respondents merely click on the link in the e-mail and are instantly transferred to the survey on our servers. After completing the survey, respondents have the option to link back to the client's site or another Web site of their choice.

Our clients choose Travel Promo to conduct their email surveys due to our strict sampling methods, our security and quality assurance checks. Every Travel Promo e-mail invitation comes with a computer generated code that is unique for every respondent. This allows us to track the answers of each respondent, thereby identifying any individuals that may attempt to answer the survey more than one time.

In addition, our unique respondent system allows us to identify people who have not completed the survey after a pre-determined period of time (usually five days). We can then send out a 'friendly' reminder to that person asking them to fill out the survey before the study ends. Our methodology ensures that no one that has completed the survey on the initial mailing is asked to complete it a second time.

Answers from our e-mail surveys are connected to online real-time reporting system charts so that clients can see initial data minutes after an e-mail study has started. This provides immediate data for marketing decision-making.

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